Extreme… and not the band (=
You know what I find odd. How people usually are either the extreme of one thing or another. I work in the customer service department of an auto insurance company and I deal with extremes all the time. Extreme rate increases, extreme excuses, extremely late bills and extremely angry customers. I deal with extremes pretty well, I think, after all I still have my job and am doing rather well.
I just got off the phone with a gentleman who was an extremist. This man was extremely lost. He knew he had to accomplish something, but he didn’t know what department to speak to or even how to ask for what he needed. My job is to help people like this. I determine their needs and take care of them. When it so happens that I am unable to, I make sure I get them to someone that can. I do this day after day and this type of extreme still amazes me.
It reminds me of a child breaking their favorite toy and taking the pieces to their mom with tears in their eyes. That child doesn’t even have to say anything except hand the pieces over to Mom and Mom knows what needs to be done.
It actually got me thinking about the people in my life that can fix things without me describing what specifically is wrong. For example… no matter how bad my mood may be, both my brother and brother-in-law can always make me laugh and pull me out of the slump. My sister is the best listener I’ve found so far. Her face might as well be one giant ear. My niece can tell something’s wrong within the first 2 seconds of seeing me.
This has to do with vulnerability, I think. I’ve allowed myself to be open and vulnerable with them and in turn, they have gotten to know me better than I would like, sometimes. There is so much in this world to be extreme about, but the people who really matter, are the ones who willingly put up with your extremes.
Thank you Christopher, David, Tina and Emily for putting up with my extremes.


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